On Citrix XenApp 6.5 Server the service ‘Citrix XenApp Commands Remoting Service’ fails to start:
if the following conditions are true:
- Certificate Revocation Checking is enabled (Windows default)
- A Proxy Server is needed for internet access
- No internet access is possible
Cause
This issue occurs because the ‘Citrix XenApp Commands Remoting Service’ tries to perform a certificate revocation check and fails.
Resolution
You need to create a XML file with the name ‘Citrix.XenApp.Commands.Remoting.Service.exe.config’ in the directory ‘C:Program FilesCitrixXenApp Commands’.
Open the created file with a text editor like notepad and insert the following lines:
<?xml version="1.0" encoding="utf-8"?> <configuration> <runtime> <generatePublisherEvidence enabled="false" /> </runtime> </configuration>
Save and close the file. Now you will be able to start the service.