Citrix XenApp Commands Remoting Service does not start

On Citrix XenApp 6.5 Server the service ‘Citrix XenApp Commands Remoting Service’ fails to start:

if the following conditions are true:

  • Certificate Revocation Checking is enabled (Windows default)
  • A Proxy Server is needed for internet access
  • No internet access is possible


This issue occurs because the ‘Citrix XenApp Commands Remoting Service’ tries to perform a certificate revocation check and fails.


You need to create a XML file with the name ‘Citrix.XenApp.Commands.Remoting.Service.exe.config’ in the directory ‘C:Program FilesCitrixXenApp Commands’.

Open the created file with a text editor like notepad and insert the following lines:

<?xml version="1.0" encoding="utf-8"?>
    <generatePublisherEvidence enabled="false" /> 

Save and close the file. Now you will be able to start the service.

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